Quality to Customers!
MVM Partner Ltd gives top priority to the aspects of quality management in every field of its activity (retail sales, energy wholesale and balance group-related services), including its business relationships. In order to retain the confidence of our customers and fully satisfy their needs, meet the expectations of the shareholder and guarantee successful operation in the long term, the Company has a quality management system complying with the MSZ EN ISO 9001:2009 standard and ensures its continuous improvement.
Full compliance with the standard quality management system requirements is confirmed by the findings of the certificate renewal audit held by the Hungarian Standards Institute on 13 March 2013 and the certificate issued by the above Institution for the period between 25 March 2013 and 24 March 2016.
In line with the requirements of the quality management standards, we operate and improve our activities, under regulated conditions, so that the quality, safety and engineering rules and the principles of customer oriented operation, as defined under legislation, and the official regulations, standards and agreements are enforced.
Our Company wishes to have a significant role in the various Hungarian and regional energy trading competitive markets. We make every effort to ensure and maintain our customers’ satisfaction through competitive offers and high level services. We meet the expectations of our shareholder by ensuring a profitable trading activity and efficient financial management. We are building fair and reliable business relationships with our commercial partners.
We give top priority to the aspects of quality management in every field of our activity, including our business relationships. To promote the success of our policy, we are continuously improving our colleagues’ professional experience and commitment to quality-oriented corporate culture by providing them with regular training courses, other education, and the opportunity of widespread exchange of experience.